Tape Measure

Bespoke Services

We specialise in providing robust, reliable 24 hour telephone emergency services. These can be tailored to meet your individual needs. For more information please contact the eSMS team.

eSMS Features

Enquiries are answered by information scientists with experience in responding to emergency enquiries from healthcare professionals.

Information scientists are on-site 24 hours a day and have immediate access to all study and product information.

A consultant physician is available at all times to provide clinical advice for patient management.

Enquiries are audio-recorded, fully documented and reported to clients immediately.

eSMS support GCP compliance and satisfy regulatory inspectorate standards.

eSMS Benefits

We believe our 24 hour on-site operation is more responsive and reliable than in-house on-call rotas and multiple cascade systems

We provide a consistent response out-of-hours, during national holidays, company meetings or unforeseen events

We ensure compliance with regulatory reporting timelines

We hold your information in a single, secure, permanently staffed location

Case Studies

The eSMS team work hard to ensure that we deliver the best possible service to our clients and their customers, read more.....

Global Cover

Using over-the-phone interpretation our 24 hour medical response services are available in over 170 languages. Read more...